Within 24 hours, you should receive a reply from a pli crypto price Crypto.com support rep and they’ll take up your request from there. Finally, enter the Wallet Address, Amount, and select the Wallet Type then click on Review Withdrawal to transfer your crypto holdings to another wallet. Even with all the perks involved in owning an account on Crypto.com, some users might decide to leave the exchange for another or leave the crypto space in general. In the email, explain why your account should be deleted and their representative will take it up from there.
Get the latest cryptocurrency news directly in your inbox.
Unlike on some crypto exchanges where there is a section in the settings page where you can delete or deactivate your account, that is not the case on the Crypto.com Exchange. First is that the platform does not delete all of your data stored on its servers instantly when you delete your account. According to Crypto.com, they do this to “comply with legal and compliance obligations” as outlined on their Privacy Policy page. If you’re looking to delete your account on Crypto.com, there are some things you should know before choose your own investment going about the process of actually terminating your account. Unlike other exchanges where there is a section in the settings to delete or deactivate your account, Crypto.com seems different.
If you find email communication more convenient, feel free to contact us at chat.crypto.com using the relevant topic. After you have closed your accounts, you are welcome to use our services again by signing up as a new user. We will not be able to reactivate your account after it has been closed. Please refer to How does the $50 close account fee work for my Crypto.com Visa Card for more information about the cancellation process and fee for your Crypto.com Visa Card.
Details on How to Delete Crypto.Com Account
- Note that you can never restore your Crypto.com account after deleting it.
- Otherwise, the Crypto.com support team will have challenges tracking your account and closing it.
- We reviewed the top 14 hardware crypto wallet options from Ledger, Trezor, and more.
- If you ever want to use the Crypto.com exchange again after closing your account, you can simply create an account as a new user and go through the KYC process all over again.
- Bear in mind that deleting your account means that you won’t be able to have access to it ever again.
- If successful, you’ll receive an email saying that your account has been closed.
For example, if you’ve created an account using “”, you need to use “” to send the email to Crypto.com as well. Your data can take up to 5 years to be deleted from the Crypto.com servers and this is due to compliance with government requirements and obligations in the countries where they operate. This is the first and most important step to take before deleting your account on Crypto.com if you have some of your Crypto holdings stored on your Crypto.com account. The Crypto.com exchange is one of the leading names when it comes to Centralized Exchanges in the crypto space. On Crypto.com, you can send, receive, trade, stake, and withdraw cryptocurrencies and other crypto assets easily.